Fidelity IP Centrex is a business-grade Voice over IP (VoIP) service that is hosted on the Level (3) nationwide network. Fidelity IP Centrex provides you with a robust, low-cost enterprise voice solution, replacing costly PBX or Centrex service — with the flexibility and durability of Internet Protocol (IP). With Fidelity IP Centrex capability, your company can change its communications financial model, meeting your communications needs at significant cost savings.

Fidelity IP Centrex goes far beyond traditional PBX, IP-PBX, Key, or Centrex services to include in your voice communication a vast array of Web-based feature functionality for simplified, efficient communication within your company. Fidelity IP Centrex easily connects all of your company locations and remote employees with the same dialing plan, creating a virtual campus environment with intra-company 4- or 5-digit dialing, call forwarding, and enhanced company-wide voicemail capability. Your employees can manage all of their office communications needs through any Internet access or browser. Business communications no longer need to be dependent on location and hardware.

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Fidelity IP Centrex— Gives you the best of both worlds: the features and benefits of traditional voice systems and the power and capability of the Internet. Fidelity IP Centrex includes a suite of advanced browser-based capabilities described below.

User Web Portal
Use this Web-based graphical user interface to access and manage all Fidelity IP Centrex services. Your User Web Portal manages such capabilities as setting “find me/follow me” preferences; viewing missed, outgoing, and incoming calls; placing outgoing calls; viewing and listening to voicemail messages; viewing and storing faxes; setting up conference calls; assigning speed-dial numbers; and managing personal and company contacts. In addition, the User Web Portal is fully integrated with Microsoft

Unified Messaging
“Unified Messaging” enables you to consolidate the management of communication by, for example, sending voicemails to e-mail and fax to e-mail. All of this is managed by personal preferences set up in the User Web Portal.

Conferencing
The “Conferencing” feature delivers high-quality audio and Web conferencing capabilities to each employee. Employees can create conferences on-demand, or they can schedule them in advance.

This is just a sample of the many features that Fidelity IP Centrex has to offer, to find out about even more, click here.